Contact Us

Contact us

We love to hear from you,our team is available to help answer questions and offer styling advice, so if there’s anything you’d like to ask us, we’re right here and ready to help in every way we can.

We’re available to support you via

Email: HEAVYHAUL2026@outlook.com

Service Tel: +852 96611849

We strive to answer your questions within.24 hours.

Customer service chat hours:

Monday – Friday :  8am – 18pm EST

Now available in English.

Company address: RM C20，BLK C，3/F，EAST SUN INDUSTRIAL CENTRE，16 SHING YIP STREET，KWUN TONG，HONG KONG

Please kindly note: During peak seasons and promotional sales, our response time might take a little longer. Please use the same email address you used when placing your order when contacting us, and include your order number in your email.